Shipping & Returns

Shipping

All products are shipped within 1 - 3 business days (usually 24-72 hours) after purchase is completed. All product shipping varies on inventory. If there is a delay in fulfilling your order, we will promptly notify you.

Returns Policy

All returns must be within 30 days of original purchase date and are subject to a 15% restocking fee. Returned products must be unused and returned with the original packaging. No return products will be accepted with missing parts or accessories.

All defective products will be reviewed for manufacturing defects and credit or replacement will be applied to products that are deemed defective. Products that have been worn or misused will not be credited. Special order items are non-returnable. If a return is necessary, please call 1-888-313-0004 and request an RMA (Return Merchandise Authorization) Number from our customer services department.

Please print the RMA number on the box or packaging slip to ensure proper credit along with an explanation of the problem with the product. Sencore Diamond Tools is not responsible for goods returned without an RMA Number. An invoice and purchase date must accompany any returned goods. Any discrepancies with quantities of items received must be made within 7 days after signing for package.

Terms and Conditions & Privacy Policy

We capture your name, email address, phone numbers etc. when you purchase from us or sign-up on our website.

We use this information to send promotional email, text promo offers, and abandoned cart reminders to our customers or those who have signed up for our emails or on our website.

All personal information is safeguarded and never shared with third parties.

Should you want to be removed from receiving our emails (including abandoned cart emails) and texts please feel free to opt-out at any time by clicking on the provided link in the email or text.